Clarion Inn Willow River

Absolutely beautiful, very clean. Everyone so super polite. Indoor pool had a lot of chemicals in it but I do understand that is for cleanliness for many people use it and it is open 24/7 which was super nice for the momma to be able to relax after a long day with the kids. The outdoor pool was still open and the lazy river which was nice! One day the outdoor pool was a little cool which was to be expected the night before was cool. My kids loved their stay, my mother did and my husband! The pull out bed was good nothing unusual for a pullout couch bed. My kids actually slept in while we stayed there. The breakfast was GREAT and having coffee 24/7 was nice too for this momma. If we didn’t like dealing with people in the hot tub for wanted some privacy we just went to ours in the room which was super nice the kids also enjoyed that as well. I can’t think of anything bad this was my first time there, and I do believe we will be staying there every time we go that way!! I’ll admit I was kinda worried from some of the comments and I’m not saying those people maybe did have a bad one time but some of them I feel like if you gave them gold and diamonds they would say something wrong about it and not like it. There was a member around breakfast she was sooo sweet to my boys, she thought one was a girl at first but then corrected herself right away, but I told her not to worry people do it all the time for he looks like a lil girl with his hair! But, we carried a nice conversation afterwards, and she waved if she seen us outside our room. The maid was super super sweet as well. I’m a coffee person and she had no issues in the room giving me extra coffee for the room, and a big trash bag so I could clean up after my kids, and everything to take the trash out. I LOVED it here. Wish we could had stayed longer but funds ran short from the hurricane. But like I said we will be back!!!

Liked having a private balcony. Coffee and hot apple cider were available 24hours. The staff was always friendly. Breakfast buffet was amazing with many different options. The breakfast staff always greeted everyone and made sure they had everything they needed.

We have stayed in numerous hotels throughout the Smoky Mountains. This has by far been one of our favorites to date. The lobby was beautiful and inviting. The staff were amazing, kind, and helpful. The room was cozy, and the beds were comfortable. The breakfast was delicious and fully stocked. The location was great, easy in and easy out. Highly recommend!!! We will be back!!!

Nice fresh, comfortable beds and pillows even though the mattress don't look it. Clean rooms and bathrooms which is a must for us. The bathroom was small but as long as it's clean, it's okay. The price was great for a week night, but the prices are usually too high. Even though we stay here a lot, I don't think it's worth $180-200/night, even on the weekend.

Coffee was available at all times. They provided you with information about all the local attractions. The receptionist was nice and facilitiy was clean. The indoor pool was open 24/7 and had towels available in the pool area. My kids loved this. The breakfast was pretty good as well. The first morning, the coffee machine wasn't working, but there was coffee available downstairs. So, no biggie. The location was perfect. We were there for cheer competitions at the convention center. Took us about 5 mins to get there.